Homepage proof block
Homepage block. Fifteen rebuilds of the “Why Shop with BerkeyHome.com” block. Options 9 to 11 were the first pass, 12 to 14 the polish pass with the copper satisfaction seal, 15 to 17 carry the full thirteen-question FAQ in compact shapes, 18 to 20 keep 17’s three columns with the badge handled more lightly, and 21 to 23 are the phone pass: the same thirteen questions rebuilt so the block stops eating the whole screen on a mobile. Options 17 to 20 are shown at the live homepage width; 21 to 23 are drawn at 390px so you can judge them at phone size on a desktop too.
Option 9 of 23Proof band, open on load, three claims with the evidence attached and the links out of the drawer
Why BerkeyHome
Why shop with BerkeyHome.com
Family-run, dealer-direct, and staffed by people who run these systems in their own kitchens. Three things worth knowing before you order.
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01
Phoenix Gravity fits every set
The New Millennium Edition is NSF/ANSI 42 and 372 certified, rated 2,750 gallons per element, and re-cleanable. It fits every Berkey set we sell and drops straight into existing chambers and PF-2 fluoride filters.
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02
One of the largest authorized Berkey dealers in the US
Dealer-direct, so elements, spares and warranty claims run through us instead of a marketplace seller. What that means for your order.
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03
A person answers, not a ticket queue
Sizing, water chemistry, a filter that has slowed down: you get someone who can walk to a stocked shelf and look. add your average reply time
your rating and review count
100% satisfaction guaranteed. If the water or the setup is not right, we sort it out with you.
Option 10 of 23The accordion rebuilt as three real questions with answers, first one open, no hidden copy
Why BerkeyHome
Why shop with BerkeyHome.com
Family-owned, dealer-direct, and answerable. These are the three questions we get asked most before an order, and the answer to each one.
Who stands behind the system after it arrives?
We are one of the largest authorized Berkey dealers in the United States, which means the elements, the spares and any warranty claim run through us rather than through a marketplace reseller. Every listing names the elements in the box, Phoenix Gravity New Millennium Edition or the original Black Berkey, and prices that exact set. Both fit the same chambers and the same PF-2 fluoride filters.
How do I know which size to buy?
All six systems run the same elements, so the water quality is identical from the Go kit to the Crown. What changes is capacity and footprint: a smaller unit means refilling more often, a larger one means giving up counter space. Match your household to gallons and the answer is usually obvious.
What if it does not taste right once it is running?
Nine times out of ten a slow flow or an odd taste is priming or a re-clean, and it is fixed in an afternoon rather than a return. Work through the troubleshooting guide first; if that does not settle it, the same person who answered your sizing question picks it up from there, against a hundred percent satisfaction guarantee.
- AuthorizedOne of the largest Berkey dealers in the US
- your rating and countStar rating from verified BerkeyHome reviews
- 100%Satisfaction guaranteed, in writing
Option 11 of 23Proof band and FAQ together, the first pass at the shape
Why BerkeyHome
Why shop with BerkeyHome.com
A family business that answers the phone, sells one brand properly, and tells you exactly what comes in the box. The three questions worth asking before an order are answered below.
100% satisfaction guaranteed, or we make it right.
- AuthorizedOne of the largest Berkey dealers in the US, dealer-direct
- CertifiedPhoenix elements, NSF/ANSI 42 and 372, 2,750 gallons each
- ReachableA person answers, not a ticket queue
How do I know which size to buy?
All six systems run the same elements, so the water is the same from the Go kit to the Crown. Capacity and footprint are what change, which makes it a household question rather than a water quality one.
Who handles warranty and replacement elements?
We do. Buying dealer-direct means spare elements, fluoride filters and warranty claims come from the same place that took the order, not from a reseller who has to chase Berkey for you.
Is the EPA stop-sale still a problem in 2026?
The order was aimed at the Black Berkey elements, which the EPA classified as unregistered pesticides, not at the stainless systems. Those still ship, and they now go out with the Phoenix Gravity New Millennium Edition inside them, certified to NSF/ANSI 42 and 372. We wrote up what changed, and what we would buy instead, if you want the long version.
Still deciding?Read the FAQSee our filter test resultsBrowse every system
Option 12 of 23The seal, centred: one focal point, the guarantee, then three proofs and the questions
Why BerkeyHome
Why shop with BerkeyHome.com
A family business that answers the phone, sells one brand properly, and tells you exactly what comes in the box.
100% satisfaction guaranteed If the water or the setup is not right, we sort it out with you.
-
Authorized
Dealer-direct
One of the largest authorized Berkey dealers in the US, so elements, spares and warranty claims run through us.
-
Straight answers
Named on every listing
Phoenix or Black Berkey, the listing says which elements are in the box and prices that exact set.
-
Reachable
A person, not a queue
Sizing, water chemistry, a filter that has slowed down: someone who can walk to the shelf and look.
How do I know which size to buy?
All six systems run the same elements, so the water is the same from the Go kit to the Crown. Capacity and footprint are what change, which makes it a household question rather than a water quality one. Compare the six sizes.
Which elements come with my system?
Whichever the listing names: some sets ship with Phoenix Gravity New Millennium Edition elements and some with the original Black Berkey, each priced for the version in the box. Both fit the same chambers and the same PF-2 fluoride filters, so changing your mind later is an element swap, not a new system. Phoenix vs Black Berkey.
Who handles warranty and replacement elements?
We do. Buying dealer-direct means spare elements, fluoride filters and warranty claims come from the same place that took the order, not a reseller who has to chase the manufacturer for you.
Still deciding?Read the FAQSee the test resultsBrowse every system
Option 13 of 23Ink and copper, the same block on a dark panel with the seal lit from the corner
100% satisfaction guaranteed If the water or the setup is not right, we sort it out with you.
Why BerkeyHome
Why shop with BerkeyHome.com
A family business that answers the phone, sells one brand properly, and tells you exactly what comes in the box.
- AuthorizedOne of the largest Berkey dealers in the US, dealer-direct
- HonestEvery listing names the elements inside the box
- ReachableA person answers, not a ticket queue
Which elements come with my system?
Whichever the listing names: some sets ship with Phoenix Gravity New Millennium Edition elements and some with the original Black Berkey, each priced for the version in the box. Both fit the same chambers and the same PF-2 fluoride filters. Phoenix vs Black Berkey.
Who handles warranty and replacement elements?
We do. Buying dealer-direct means spare elements, fluoride filters and warranty claims come from the same place that took the order, not a reseller who has to chase the manufacturer for you.
Is the EPA stop-sale still a problem in 2026?
The order was aimed at the Black Berkey elements, which the EPA classified as unregistered pesticides, not at the stainless systems. Those still ship. What changed, and what we would buy instead.
Option 14 of 23Broadsheet, magazine rules, a pull-quote lede and the questions in two columns
BerkeyHome · Why shop with us
Satisfaction guarantee
Why shop with BerkeyHome.com
A family business that answers the phone, sells one brand properly, and tells you exactly what comes in the box.
- Authorized dealerOne of the largest in the US, dealer-direct since the beginning.
- No surprisesPhoenix or Black Berkey, the listing names the elements and prices that set.
- ReachableA person answers sizing, water and warranty questions.
01How do I know which size to buy?
All six systems run the same elements, so the water is the same from the Go kit to the Crown. Capacity and footprint are what change, which makes it a household question rather than a water quality one. Compare the six sizes.
02Which elements come with my system?
Whichever the listing names: some sets ship with Phoenix Gravity New Millennium Edition elements and some with the original Black Berkey, each priced for that version. Both fit the same chambers and PF-2 fluoride filters. Phoenix vs Black Berkey.
03What if it does not taste right once it is running?
Nine times out of ten a slow flow or an odd taste is priming or a re-clean, and it is fixed in an afternoon. Start with troubleshooting; if that does not settle it, we pick it up from there.
Still deciding?Read the FAQSee the test resultsBrowse every system
Option 15 of 23Compact seal strip, thirteen questions in two columns, one open
Why BerkeyHome
Thirteen questions, answered before you order
100% satisfaction guaranteed, or we make it right. Filters, water and sizing, from the people who answer the phone.
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Still deciding?Full FAQTest resultsBrowse every system
Option 16 of 23One answer at a time: thirteen chips, a single answer panel, the shortest block of the set
Why BerkeyHome
Ask us anything first
Thirteen answers, one click each. 100% satisfaction guaranteed, or we make it right.
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Option 17 of 23Grouped by topic: three columns, plus expanders, the seal reduced to a signature. This is the pick.
Why BerkeyHome
Everything people ask before ordering
100% satisfaction guaranteed
Filters and lifespan
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Using the system
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Water, sizing and testing
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Still deciding?Full FAQTest resultsBrowse every system
Option 18 of 23Option 17 with the badge in the byline: a 42px seal beside the heading, no block of its own
Why BerkeyHome
Everything people ask before ordering
guaranteed
Filters and lifespan
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Using the system
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Water, sizing and testing
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Option 19 of 23The badge at the foot: the three columns lead, a 30px seal signs off under them
Why BerkeyHome
Everything people ask before ordering
Filters and lifespan
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Using the system
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Water, sizing and testing
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
100% satisfaction guaranteed, or we make it right.Ask us anything
Option 20 of 23The stamp: one small seal on the heading rule, tilted, no caption to repeat it
Why BerkeyHome
Everything people ask before ordering
Filters and lifespan
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Using the system
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Water, sizing and testing
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Option 9 keeps every proof point open, Option 10 rebuilds the accordion as real questions, Option 11 is the two together. Option 12 leads with the satisfaction seal on a centred axis. Option 13 is the same block on an ink panel, the boldest of the set. Option 14 is a broadsheet with a pull-quote lede. Option 15 keeps 12’s seal and header but drops to a two-column accordion, so thirteen answers fit in roughly half the height. Option 16 turns the questions into chips with one answer panel, the shortest of nine, and keeps every answer in the page for search. Option 17 groups the thirteen by topic in three columns with plus expanders. Options 18 to 20 are 17 with the badge handled three lighter ways: in the byline, at the foot of the block, and as a small stamp on the rule. Two numbers are still dashed placeholders in options 9 and 10: the average reply time, and the review rating and count. Option 21 puts the three topics in tabs: in a 390px frame it is 419px tall with five questions showing and the other eight a swipe away, against 913px for the live block on the same screen. Option 22 keeps all three topics as collapsed rows and opens one in place, which is the shortest of the three at 288px at rest. Option 23 gives each topic its own little rail of question cards you swipe sideways, 387px tall, which hides the most while keeping a question legible without tapping a topic first.
Option 21 of 23Mobile: topic tabs, one topic of questions at a time, swipe sideways for the next
Why BerkeyHome
Everything people ask before ordering
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Swipe the questions sideways for the next topic
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Option 22 of 23Mobile: three collapsed topics, each opening its own questions in place
Why BerkeyHome
Everything people ask before ordering
Filters and lifespan5
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Using the system3
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Water, sizing and testing5
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Still deciding?Full FAQTest resultsBrowse every system
Option 23 of 23Mobile: one rail per topic, swipe the question cards, tap one to read it
Why BerkeyHome
Everything people ask before ordering
Filters and lifespan 5swipe
How long will my filters last?
Black Berkey filter elements last 6,000 gallons per pair (3,000 gallons per element). For a typical household, that works out to a pair every 3 to 5 years. Phoenix Gravity New Millennium Edition Elements, the current replacement option, last 5,500 gallons per pair, on a very similar 3 to 5 year replacement window. How long your specific filters last depends on daily usage volume, source water quality, and how consistently you maintain the elements. Shop element sets.
How do I know when to replace them?
Not by the gallon count alone. The elements do not stop at that number, the flow tapers. Clean them when it slows, and when cleaning no longer brings it back they are done.
How do I run a red dye test?
Take the PF-2s out, add about ten drops of red food colouring per gallon of upper chamber and let it filter. Clear water below means the elements are sealed, pink means re-seat them and tighten the wing nuts. Step-by-step walkthrough.
Phoenix elements vs PF-2 filters?
Two different jobs on the same stem. Phoenix is the main carbon element, certified and rated 2,750 gallons, and does the taste and heavy metal work. PF-2 is the fluoride and arsenic post-filter that hangs below it, rated 1,000 gallons. PF-2 details.
Where are the filters made?
By a New Millennium Concepts partner in India that holds ISO 9001 and the WQA Gold Seal, with in-house carbon testing on every batch. Phoenix filter FAQ.
Using the system 3swipe
How should I store the system and the filters?
Dry the canister completely. Used elements get shaken out, air-dried somewhere sunny for one to three days, then bagged so the carbon does not pick up odours. Scrub and re-prime before they go back in. Storage tips.
How do I set up my Berkey?
Prime first, always: an unprimed element drips or does nothing at all. Seat both elements with their washers, hand-tighten the wing nuts, fill, and throw away the first one or two batches. Open the quick start guide.
Can I use softened water?
No. A softener adds mineral salts the carbon cannot take out, and they clog the pores early. Draw from a bypass tap or an unsoftened line instead.
Water, sizing and testing 5swipe
What do the filters remove, and what do the labs show?
Certified to NSF/ANSI 42 for chlorine, taste and odour, and 372 for lead-free materials, with lab data on 16 heavy metals by ICP-MS and PFAS below the reporting limit through 1,500 litres. See the test results.
What size Berkey should I get?
Capacity decides it, not water quality. Every stainless system runs the same elements, so a Travel Berkey makes the same water as a Crown. Pick by household size and how often you will refill. Size guide.
Can I use rain water or pool water?
Rain, yes, with a first-flush diverter and a sediment pre-filter, because roof runoff arrives dirty. Pool water, no: chlorine and pool chemicals sit far outside what a gravity element is built to handle and will exhaust the media.
Do the filters remove microplastics?
They retain particles at the micron scale, which is where microplastics sit, so the barrier catches most of what reaches it. We do not have a certified removal percentage, so we do not quote one. Test results.
How should I read a TDS meter?
Expect roughly your tap reading, and that is the point. The meter counts every dissolved solid, including the calcium and magnesium these elements deliberately leave in, and it cannot tell those apart from lead. What a TDS meter can and cannot tell you.
Still deciding?Full FAQTest resultsBrowse every system